Privacy Policy
Last updated: March 2026
1. Introduction
FundPeck ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our crowdfunding platform. By using FundPeck, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and profile picture when you create an account.
- Identity Verification: Government-issued ID documents and biometric data for KYC verification, processed by our verification partner (Didit).
- Payment Information: Bank account details and mobile money information for processing withdrawals. Payment card details are handled directly by our payment processors (Paystack, Stripe) and are never stored on our servers.
- Campaign Data: Campaign titles, descriptions, images, and other content you upload.
- Usage Data: Pages visited, campaigns viewed, device type, IP address, and browser information.
- Communication Data: Messages sent through our contact form or support channels.
3. How We Use Your Information
- To provide and operate the FundPeck platform
- To process donations and withdrawals
- To verify your identity for KYC compliance
- To communicate with you about your account, campaigns, and donations
- To detect and prevent fraud, abuse, and security threats
- To improve our platform and develop new features
- To comply with legal obligations and regulatory requirements
4. Information Sharing
We do not sell your personal information. We share information only in these circumstances:
- Payment Processors: Paystack and Stripe process your payment transactions.
- Identity Verification: Didit processes KYC verification documents.
- Campaign Pages: Your name and profile picture may be visible on campaigns you create or donate to (unless you choose to donate anonymously).
- Legal Requirements: We may disclose information when required by law, court order, or government regulation.
- Safety: We may share information to protect the rights, safety, or property of FundPeck, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your account and personal data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to certain types of data processing.
To exercise these rights, contact us at support@fundpeck.com.
8. Cookies
We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
9. Children's Privacy
FundPeck is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or sending you an email. Your continued use of FundPeck after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or how we handle your data, please contact us at support@fundpeck.com.